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myfidelio is a flexible central hotel reservation system with a Software as a Service model that can meet the needs of both customer groups. It's scalable and designed to respond to the distribution needs of independents, corporate hotels, resorts and hotel chains. is based on OPERA Reservation Systems and allows hotels and hotel chains to obtain distribution services from one single point encompassing all distribution channels worldwide (traditional travel agencies, online travel agencies, hotel website). In addition, provides full hosting, 24/7 technical support and multilingual customer services providing data configuration, quality management and consultancy. comes with complete interfaces to all Oracle Hospitality solutions available for hotels at property level. Maintenance of rates, inventory and restrictions are easily done from the Property Management System, updating all the channels linked.


  • Hotel bookable 24/7 in all channels

  • Hosting, all hardware and interfaces provided by Oracle Data Center with redundant environments

  • Private label GDS services for hotel groups available

  • Customer Services: switches, data configuration, rate loading, quality management, consultancy, sharing best practices to increase revenue, training, electronic manuals

  • Interfaces with Property Management System: reservation and profiles download, rate / inventory / availability / restrictions upload

  • Comprehensive business reporting: production by hotel and booking source, by agent, by company, operative reports such as arrivals, guarantees, active rates and many more

  • Image management in all GDS and online travel agencies.

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